Contact & Support

Supported Languages

To provide a seamless client experience, our Client Experience team offers support in multiple languages, including:

• English
• Chinese (Mandarin)

Language availability may vary depending on the selected support channel and operating hours.

Support Hours

Our Client Experience team is available to assist you during the following hours:

Support Hours:
24/7

For enquiries submitted outside of available support periods, our team will review and respond as soon as possible during the next available support period.

Contact Client Experience

Our Client Experience team is here to assist you with a wide range of enquiries, including:

• Account-related assistance
• Trading support
• Funding and withdrawal enquiries
• General service requests

To contact our team, please visit:

https://www.meryon.com/contact-us